Privacy Policy

CRAWLI ONE ("we," "us," "the app") is a product of XNODE AGENTIC LLC. This Privacy Policy describes how we handle information in connection with the CRAWLI ONE desktop application, website, and related services.

1. What stays on your machine

CRAWLI ONE is a local-first application. The following data never leaves your device:

• Your imported AI chat archives (ChatGPT, Claude, Gemini, DeepSeek, Perplexity, etc.)
• Any conversations you have with CRAWLI ONE
• Queries you make to the local AI
• Any files or attachments you add to the app
• Your local settings, preferences, and configuration

All AI inference runs locally on your hardware via Ollama. We have no access to this data, do not collect it, do not store it, and do not transmit it to any server.

2. What we do collect

We collect only the minimum information needed to operate the business:

• Your email address — provided at purchase, used to deliver your activation code and for subscription-related communications
• Your subscription status — managed by Stripe; we know whether your plan is active, past due, or canceled
• Payment information — processed and stored entirely by Stripe. We never see or store your card details. See Stripe's privacy policy.
• Basic web analytics on crawlione.com — aggregate page views via Cloudflare Web Analytics (cookie-free, no personal data)

3. What we don't collect

• We do not have analytics or telemetry inside the desktop app.
• We do not track how you use CRAWLI ONE.
• We do not collect crash reports unless you explicitly send us one.
• We do not sell, rent, or share any data with advertisers.
• We do not use your data for AI training.

4. Third-party services

We use these third parties strictly for operating the business:

• Stripe — payment processing
• Resend — transactional email delivery (activation codes, receipts)
• Cloudflare — infrastructure, DNS, content delivery

Each has its own privacy policy. We minimize what we share with each and only share what's strictly required to deliver the service.

5. Your rights

You can request at any time:

• A copy of the data we hold about you (email, subscription status, payment history via Stripe)
• Deletion of your account and all associated data
• Correction of inaccurate information

Email support@crawlione.com with your request.

6. Data retention

We retain your email and subscription data for as long as your subscription is active, plus 7 years thereafter for tax and accounting purposes (as required by law). On deletion request, we remove all non-legally-required data within 30 days.

7. Security

Your local data is protected by SQLite encryption on your device. Our server-side data is stored in Cloudflare's KV and managed via Stripe. All transmissions use TLS encryption.

8. Children

CRAWLI ONE is not intended for users under 13. We do not knowingly collect data from children.

9. Changes to this policy

We'll notify users by email and a prominent notice on crawlione.com if we make material changes. The latest version is always available at crawlione.com/privacy.

10. Contact

XNODE AGENTIC LLC
Questions: support@crawlione.com