These Terms of Service ("Terms") govern your access to and use of CRAWLI ONE (the "Service"), operated by XNODE AGENTIC LLC ("we," "us," "our"). By installing, downloading, or using CRAWLI ONE, you agree to these Terms.
CRAWLI ONE is a local-first desktop application for importing, storing, and querying AI chat archives on your own hardware. We offer a free tier and paid subscription tiers (Developer, Premium).
Paid subscriptions require a valid email address and payment method. You are responsible for maintaining the security of your activation code. If you share your activation code with others, we may revoke access at our discretion. You are responsible for all activity under your account.
You may cancel your subscription at any time via the billing portal at billing.xnodeagentic.com or by emailing support@crawlione.com.
See our Refund Policy for full details. In summary: 14-day money-back guarantee on first purchases, no refunds on renewal charges.
You agree not to:
CRAWLI ONE, its code, design, branding, and associated trademarks are owned by XNODE AGENTIC LLC. Paid subscriptions grant you a personal, non-transferable, non-exclusive license to use the software while your subscription is active.
Content you import (your AI chat archives, your queries, your generated outputs) remains entirely yours. We make no claim to it and do not access it.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR SPECIFIC REQUIREMENTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
CRAWLI ONE runs local AI models (Ollama, Gemma, LLaVA, etc.) to query your archives. AI output may be inaccurate, incomplete, or outdated. You are responsible for verifying information before relying on it. We are not liable for decisions made based on AI output.
Early releases of CRAWLI ONE may not be code-signed, which can cause operating system security warnings on first launch. This does not indicate that the application is malicious. Code signing will be added once the business is able to fund the required certificates. If you are uncomfortable with unsigned software, you may wait for a signed release.
We may modify or discontinue features with reasonable notice. If we make material changes that negatively affect paid subscribers, we'll notify you by email and offer a pro-rated refund on request.
We may terminate your access for breach of these Terms. You may terminate by canceling your subscription and uninstalling the application. Your local archive remains yours even after termination.
These Terms are governed by the laws of the United States and the state in which XNODE AGENTIC LLC is registered. Disputes will be resolved in the courts of that state.
XNODE AGENTIC LLC
Questions: support@crawlione.com
We may update these Terms. The latest version is always at crawlione.com/terms. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.